FAQs
Q: Is there anything to keep in mind when using Plaskin+?
A: Please make sure to use Plaskin+ on clean and dry skin. You may feel small sparks and stings if used on wet skin. The spark is caused by the reaction of Plasma ions and water.
Q: Can I use Plaskin+ with make-up on?
A: To maximize the effect of Plaskin, it is highly recommended that you use Plaskin+ on clean and dry skin.
Q: What is this smell while using Plaskin+?
A: Plaskin+ emits plasma ions through the ceramic pad causing a metallic-like smell. The metallic smell is very natural, which means it’s working properly.
Q: How long does each device take to charge, and how long can I use it for?
A: It takes about an hour to charge, depending on the product. Once it’s fully charged, you can use it about 4-5 times(10 minutes per use).
Q: What is this static sound while using Plaskin+?
A: The static sound is a natural sound when Plasma ions are emitted to the air, which means it’s working properly.
Q: Can I use Plaskin+ on somewhere other than face?
A: Yes you can use Plaskin+ anywhere other than face, but avoid using it on your eyes.
Q: I am pregnant. Can I still use Plaskin+?
A: We do not recommend using Plaskin+ while you are pregnant.
Q: Can I use this multiple times a day?
A: We recommend using Plaskin+ once daily, but you may use it up to 2-3 times. You may feel small sparks if you have sensitive skin, reduce usage if this occurs.
Q: I am using a steroid cream for atopy and eczema. Can I use Plaskin with the steroid cream?
A: We do not recommend using the steroid cream with Plaskin+. We recommend using a moisturizing cream after Plaskin+.
Q: How long is the product warranty?
A: The product has a 1 year warranty, starting from the day of purchase.
Q: What is the Cera Cream in Plaskin+ box? Is it necessary to use the cream?
A: Cera Cream is a moisturizing cream that comes with the Plaskin+, made to minimize stress on your sensitive skin. No, you may use skin-care products that you’ve been using.
Q: What comes in the box?
A: The box comes with 1 Plaskin+ device, 1charging cable, 1 Cera cream and instructions.